Supporting and Troubleshooting Windows 10

M10982: Supporting and Troubleshooting Windows 10 Training & Certification Course

Supporting and Troubleshooting Windows 10 certification training has been structured to enhance the knowledge of students on providing support and troubleshooting issues pertaining to Windows 10 OS devices. Various Windows 10 features and their functionalities to be used in AD environment along with their troubleshooting form the major aspects of this Windows 10 course. Students will learn to troubleshoot network connectivity, user settings, and remote connectivity related issues.

Audience: Supporting Windows 10 Training is meant for Enterprise Desktop Support Technicians who are responsible for providing user support to Windows 10 work stations and devices in medium to large enterprises.

Course Objectives

Students enrolled for this class will cover the following topics in detail:

  • Diagnose and resolve issue related to OS services on Windows 10 system and startup
  • Deal with hardware and device driver related issues
  • Diagnose and resolve remote connectivity and network connectivity issues
  • Troubleshoot resource accessibility issues
  • Troubleshoot installation and operation related issues
Schedule for 10982: Supporting and Troubleshooting Windows 10
Course# Course Name No of (days)
10982 Supporting and Troubleshooting Windows 10 5
Total 8

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